Velki Terms & Conditions – Complete Guide to Using the Platform

1 General provisions

These terms and conditions apply to the Velki platform (velki.blog) and all its services. Velki is an online entertainment platform offering Sports Betting, Live Casino, slot games, and a range of other gaming services for adult users in Bangladesh.

These terms and conditions have been drafted in accordance with the applicable laws and regulations of Bangladesh. Your relationship with Velki is governed by this document.

Velki reserves the right to update these terms and conditions at any time. Continued use of the platform after any changes constitutes acceptance of the revised terms.

2 Account Register

To open an account on Velki, you must meet the following requirements:

• Age: Registrants must be at least 18 years of age.
• One Account: Each person may open only one account. Creating multiple accounts is prohibited and may result in account termination.
• Accurate Information: The name, address, mobile number, and all other details provided at registration must be completely accurate and truthful.
• Identity Verification: Velki may request a copy of your national ID or passport when required.
• Password Protection: You are responsible for keeping your account password confidential. Sharing your password with anyone else is not permitted.

Once registration is complete, you will have access to all Velki services. However, withdrawals may be limited until identity verification is completed.

3 Deposits & Payments

Velki supports popular mobile banking methods in Bangladesh. Key deposit rules are outlined below:

• Supported methods: Mobile Banking, Nagad, Rocket, and approved bank transfers.
• Minimum deposit: A minimum deposit of BDT 200 is required per transaction.
• Maximum deposit: The daily maximum limit is determined by your account verification level.
• Processing Time: Deposits are usually credited to your account instantly.
• Currency: All transactions are conducted in Bangladeshi Taka (BDT).

Only use payment methods registered in your own name. Payments from third-party accounts are not accepted and such transactions may be frozen.

4 Bonuses & Promotions

Velki offers a variety of bonuses and promotional offers. To enjoy these bonuses, the following conditions must be met:

• Welcome Bonus: New members can receive up to 100% bonus on their first deposit. This bonus is available one time only.
• Wagering Requirement: To withdraw any bonus, a specified multiple of the bonus amount must be wagered (typically 15x to 30x).
• Validity Period: Bonuses that are not used within 30 days of being credited will be automatically cancelled.
• Game Restrictions: Some bonuses are only valid for specific games. Please read the details of each offer individually.
• Referral Bonus: Bonuses are available through valid referrals. Referrals from the same IP address or device are not accepted.

5 Betting & Gaming Policy

The following policies apply to Sports Betting, Live Casino, slots, and all other games on the Velki platform:

• Fair Play: Velki uses RNG (Random Number Generator) technology across all games to ensure completely fair and unbiased outcomes.
• Minimum bet: Minimum bet amounts vary by game. Check the limits before entering any game.
• Technical Issues: If a game is interrupted due to a server error or network issue, the Velki support team will investigate and make a final decision.
• Sports Betting: If an event is cancelled or postponed, the related bet will be voided and the stake will be refunded.
• Live Betting: Odds may change during live match betting. Please verify the odds again before confirming your bet.

Velki does not influence the outcome of any bet. If suspicious activity is detected, an account may be temporarily suspended pending investigation.

6 Withdrawal Rules

Follow the rules below to withdraw your winnings:

• Minimum withdrawal: A minimum of BDT 500 is required per withdrawal request.
• Processing Time: Withdrawals are typically processed within 15 to 30 minutes. In some cases, verification may take up to 24 hours.
• Same Method: Withdrawals must be made using the same method used for the original deposit.
• KYC Verification: Identity verification is mandatory for large withdrawal amounts.
• Bonus Balance: Wagering requirements must be met before withdrawing any bonus funds.

7 Prohibited Activities

The following activities are strictly prohibited on the Velki platform:

• Creating multiple accounts or using another person's account.
• Attempting to abuse or exploit the bonus system.
• Any form of cheating, hacking, or intentionally exploiting technical errors.
• Using the platform for money laundering or any illegal financial activity.
• Harassing or engaging in offensive behavior toward other users.
• Using bots, scripts, or automation software to play games.
• Using a VPN or proxy to bypass geographical restrictions.

8 Account Suspension & Termination

Velki may temporarily or permanently suspend or terminate an account under the following circumstances:

• Violation of any provision of these terms and conditions.
• Failure to verify identity or providing false information.
• Suspicion of fraudulent or unusual financial activity.
• A court order or directive from a law enforcement agency.
• If your account has been inactive for an extended period.

Users are generally notified before an account is closed. However, in urgent cases, action may be taken without prior notice. If you wish to dispute a closure, please contact our support team.

9 Responsible Gaming

Velki is deeply committed to responsible gaming. We believe gaming should be a source of entertainment, not stress.

• Deposit Limit: You can set your own daily or weekly maximum deposit limit at any time.
• Self-exclusion: If needed, you can temporarily or permanently close your account.
• Age Verification: Account registration is not permitted for anyone under 18 years of age.
• Support: If you are struggling with a gaming addiction, our support team is here to help.

10 Privacy & Data Protection

Protecting your personal information is Velki's responsibility. Any data we collect is used solely to improve our platform's services and meet legal obligations.

• Your information is never sold to third parties.
• Limited information may be shared with payment processors where necessary.
• Information may be disclosed in response to valid requests from law enforcement agencies.

To learn more about our privacy policy, please visit our Privacy Policy View page.

11 Changes & Amendments

Velki reserves the right to modify these terms and conditions, in part or in full, at any time. A notice will be posted on the website before any changes come into effect.

Continued use of the platform after any changes will be considered acceptance of the updated terms. We recommend reviewing this page regularly.

12 Contact & Dispute Resolution

If you have any questions or concerns about these terms and conditions, please get in touch with us:

• Email: [email protected]
• Live Chat: Click the chat button at the bottom right of the website
• Time: 24/7, seven days a week

For any dispute, please first try to resolve it with our support team. If the matter cannot be resolved through support, it will be escalated to our compliance team. All decisions made by Velki are final and binding.